Greensprings Vacation Resort Review
The experience started really badly, but then it all turned around thanks to the staff.
The Greensprings Vacation Resort was one of our most recent hotel stays as we made our way through Williamsburg, Virginia.
We’ve been working our way back up the East Coast from Florida, aiming to reach Maine by September. Because this part of the country has so much history, we wanted to make sure we had time to see what we could while maintaining our work schedule.
This Hilton Vacations property started with a bad experience, but by the end of our three-week stay, it was fantastic.
Getting the bad out of the way.
When we arrived at this location, it was at 11:30 am EST. We know the standard check-in time is 3 pm, but many places we’ve stayed have graciously allowed us to check in early. Unfortunately, it was almost 4:30 pm before we got our room. The good news is that while we waited, we enjoyed the fantastic pool and did some sightseeing.
The band news was that the first few hours were horrible.
We had to move our room THREE TIMES before we got settled in, which is an unusual and anxiety-ridden experience.
Our first room was absolutely perfect until the sewer smell from our bathroom sink made us want to throw up. We tolerated this for a couple of days, but there was no way for them to fix it. So we had to haul our stuff down three flights of stairs to move to a second-level room, knowing that being on that level would be a mistake.
Unfortunately, we were right.
We won the lottery for extremely loud jackasses above us. It’s not fun waking up at 2 am while furiously grabbing your pistol, thinking someone is kicking in your door. After multiple calls to security and the front desk, they moved us again, to our third and final room of this stay.
I don’t entirely blame the team at Greensprings Vacation Resort. So many hotels and resorts are understaffed because of COVID and people not wanting to work, and the staff were doing their best. Many of these people work long, hard hours cleaning rooms that horrible guests destroy. I sincerely appreciate their efforts!
It was just bad timing, I guess.
The Location: 10/10
Greensprings Resort is located at 3500 Ludwell Parkway in Williamsburg, Virginia, right off Highway 5000 (Monticello Avenue). It’s near the town of Powhatan and a few miles from stores, shops, and restaurants. You can get to many historical places from this area.
But what I loved about this location, and why I gave it a perfect score, was due to its “seclusion.” The resort is a little way off the road and in a wooded area, away from the hustle and bustle of town.
The Property: 8/10
The property was in excellent condition. Some older buildings are being renovated, but the renovated parts are fantastic. There are a lot of trees and wooded areas, so it’s very peaceful to be there. I took walks every day around the entire place and enjoyed every minute of it.
The resort lobby is somewhat small and can be a pain for check-in if there are a lot of people there. It’s not a place you can hang out, but you’d probably rather be at the incredible pool outside, listening to the waterfall.
This resort offers many activities, including a miniature golf course, a basketball court, indoor and outdoor pools, a fitness center, foosball, games, and other cool amenities. They do have an on-site bar and cafe, but unfortunately, it was closed due to COVID challenges.
Finally, except for one person, all of the staff members were SUPER caring and friendly. The security officer, Chuck, a fellow Army Veteran, was awesome, and Amal, the housekeeper who cleaned the fitness center, was delightful.
The Room: 9.5/10
Since we had to move three times due to problems, I will base my scores on the final room we stayed in. I don’t want the scores to drop due to things beyond their control.
Kitchen: 10/10
Fantastic in every way. Donetta was giddy because of all the space and appliances at her disposal. We had a full-size kitchen with a refrigerator, coffee maker, microwave, stove, cooking utensils, and loads of storage space. The hardwood floors were excellent, and the overall look was modern and clean.
Living Room: 10/10
So much space and so much outdoor lighting made this our favorite place to hang out. The couch and chairs were very comfortable, and the electric fireplace added a nice touch of ambiance. A large balcony with a table and chairs allowed us to sit outside to watch the squirrels and the rain. The digital TV was large enough for us older people to see, though I don’t think we used it much. 😀
Dining Room: 10/10
It’s not often that we actually get or use a dining room, but this was a great addition. Donetta was able to take over with her Scentsy business stuff, and we had several dinners at the table. There are plenty of windows for natural light and views of flowering trees.
Bedrooms: 10/10
Our master bedroom king-sized bed was one of the best I’ve slept in so far, and it was comfortable. There were tons of spaces and a large dresser for our clothes and personal decorations. The closet was smaller but we don’t need much in this area. Additionally, there were more large windows to let in natural light and a large TV for watching our shows.
The guest bedroom was smaller, and we never used it except to drop some of our gear in. Overall, it was nice, and it also included access to a guest bathroom.
Bathrooms: 10/10
The large, jacuzzi-like tub, big enough for both of us, made this amazing! Plus, the dual sink and counter space, along with a full-sized washer and dryer, got this a perfect score. It was also clean and modern, with a walk-in shower. The guest bathroom was smaller but equally great.
WiFi: 10/10
I don’t remember us having any issues with WiFi or internet, so we’ll give it a 10. But interestingly, we weren’t always able to get cell phone service.
Sound and Noise Level: 7/10
The not-so-silent killer of perfect scores! When there were no neighbors around us, it was like heaven. When people were above us, it was hell. Overall, the sound and noise levels were good for this property.
The Price: 10/10
Being Diamond members, we were able to use our points for a mostly free stay. However, the current rate is $149 per night for a two-bedroom, two-bathroom suite, which, compared to paying $175 recently for a Quality Inn room that was small and sucked, is an absolute steal.
Final Score and Thoughts: 9.4/10
What we’ve continued to learn in our full-time travels is that people make the difference between a happy experience and a horrible one.
Aside from the circumstances starting at Greensprings Vacation Resort, this ended up being one of our best experiences with hotel crashing. There was a lot that we liked about this property and we’d stay here again.